Organizations that have invested seriously in Tableau have acquired powerful tools. But the tools are only half the equation. The other half is what your people can do with them.

During TC26 people loved the energy of the community and its passion for learning.

Several leaders asked me how they can actually make space for their people’s development without pulling them away from the work that has to get done?

Here’s my answer

We sat in on conversations with Tableau's own customer success managers and sales leaders. We wanted to understand what organizations actually need when it comes to developing their Tableau teams - not what we assumed they needed, but what they told us directly.

Three things came back consistently.

What I've learned over the years - working with enterprise teams at companies of every size - is that a strong data culture doesn't happen by accident.

It gets built deliberately and there are three key factors that need to be present.

There is an ROI problem most companies don't talk about.

They've invested in Tableau licences, often with a significant Tableau server environment, too. They've got capable people. But they haven't invested in closing the gap between capable and exceptional.